Terms of service

TERMS OF SERVICE

Last updated: July 8, 2026

Welcome to Saltora.eu.

These Terms of Service ("Terms") govern your use of our website and the purchase of products from Saltora.eu. By accessing our website or placing an order, you agree to be bound by these Terms.

1. COMPANY INFORMATION

Saltora.eu is operated by:

Darude SRL

Romania

Email: ambreiajcustom@gmail.com

Website: https://saltora.eu

2. ACCEPTANCE OF TERMS

By using this website you confirm that:

  • You are at least 18 years old or have permission from a legal guardian.

  • You are legally capable of entering into binding contracts.

  • You agree to comply with these Terms.

If you do not agree, please do not use our website.

3. PRODUCTS

Saltora specializes in premium salt-based wellness products including but not limited to:

  • Bath salts

  • Mineral salts

  • Natural salts

  • Wellness products

  • Aromatherapy products

  • Accessories

We strive to ensure product descriptions, specifications and images are accurate. However, slight variations in packaging, color or appearance may occur.

4. PRICING

All prices displayed are inclusive of VAT where applicable unless otherwise stated.

We reserve the right to:

  • Change prices without prior notice

  • Correct pricing errors

  • Cancel orders placed with incorrect pricing caused by technical or human error

5. ORDERS

By placing an order you make an offer to purchase our products.

Saltora reserves the right to:

  • Accept or reject any order

  • Limit quantities

  • Cancel suspicious or fraudulent orders

  • Request additional verification before shipping

An order is considered accepted only after you receive an order confirmation email.

6. PAYMENT

We accept the payment methods displayed during checkout.

Payment must be successfully completed before the order is processed.

If payment authorization fails, the order will not be completed.

7. SHIPPING

Delivery times displayed on our website are estimates.

Shipping delays may occur due to:

  • Courier delays

  • Customs processing

  • Public holidays

  • Weather conditions

  • Force majeure events

Saltora is not responsible for delays outside our reasonable control.

Risk of loss transfers to the customer upon delivery.

8. RETURNS AND REFUNDS

Customers located within the European Union have the statutory right to withdraw from eligible purchases within 14 days after receiving their order, subject to applicable consumer protection laws.

Detailed return conditions are available in our Refund Policy.

Products returned must be:

  • Unused

  • In original packaging

  • Complete

  • Suitable for resale unless defective

Certain products cannot be returned for hygiene or health protection reasons once opened.

Refunds are issued after inspection of returned products.

9. PRODUCT USE

Our products are intended for lawful personal use.

Customers are responsible for reading all instructions before use.

Bath salts and wellness products are not intended to diagnose, treat, cure or prevent any disease.

If irritation occurs, discontinue use immediately.

Keep products away from children unless specifically intended for them.

10. ALLERGY DISCLAIMER

Customers are responsible for reviewing ingredient lists before purchasing.

Saltora is not responsible for allergic reactions resulting from undisclosed sensitivities.

If you have allergies or medical conditions, consult your healthcare professional before use.

11. ACCOUNT RESPONSIBILITY

If you create an account, you are responsible for:

  • Maintaining confidentiality of your password

  • Restricting unauthorized access

  • All activity occurring under your account

We reserve the right to suspend accounts involved in fraudulent or abusive activity.

12. INTELLECTUAL PROPERTY

All content available on Saltora.eu including:

  • Logos

  • Product photographs

  • Product descriptions

  • Graphics

  • Icons

  • Website design

  • Text

  • Branding

is the property of Saltora or its licensors and is protected by copyright and intellectual property laws.

No content may be copied, reproduced, distributed or used without prior written permission.

13. PROHIBITED USE

You agree not to:

  • Use the website for unlawful purposes

  • Attempt unauthorized access

  • Introduce malware or harmful code

  • Interfere with website functionality

  • Copy website content without permission

  • Misrepresent your identity

14. THIRD-PARTY SERVICES

Our website may integrate third-party services including payment providers, shipping providers and analytics tools.

Your use of those services may also be subject to their own terms and privacy policies.

Saltora is not responsible for third-party services.

15. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Saltora shall not be liable for:

  • Indirect damages

  • Consequential damages

  • Lost profits

  • Business interruption

  • Data loss

  • Delays beyond our control

Our total liability shall not exceed the amount paid for the affected order.

Nothing in these Terms limits mandatory consumer rights under applicable law.

16. WARRANTIES

Products are covered by any mandatory legal guarantees required by applicable consumer protection laws.

Except where prohibited by law, all other warranties are excluded.

17. FORCE MAJEURE

Saltora shall not be liable for failure or delay caused by events beyond reasonable control including:

  • Natural disasters

  • Floods

  • Fire

  • War

  • Government actions

  • Strikes

  • Supply chain disruptions

  • Internet outages

18. PRIVACY

Your personal information is processed according to our Privacy Policy.

By using our website, you consent to such processing.

19. GOVERNING LAW

These Terms shall be governed by the laws of Romania and applicable European Union consumer protection legislation.

Nothing in these Terms limits mandatory consumer rights available under applicable law.

20. DISPUTE RESOLUTION

If a dispute arises, we encourage customers to contact us first so we can resolve the matter amicably.

Consumers within the European Union may also use available alternative dispute resolution mechanisms where applicable.

21. MODIFICATIONS

Saltora may update these Terms from time to time.

Changes become effective immediately upon publication on the website.

Continued use of the website constitutes acceptance of the updated Terms.

22. CONTACT

For any questions regarding these Terms, please contact:

Saltora

Email: ambreiajcustom@gmail.com

Website: https://saltora.eu

Thank you for choosing Saltora.